Terms&Conditions
3. The Seller presents digital pictures of available products. Moreover, the Seller shall exercise all reasonable efforts so that the presented pictures show the highest quality and reflect the actual condition and colours of the presented products to the highest possible extent. The arrangement of designs/patterns on clothes may in fact slightly differ from the designs of clothes presented in the Online Shop.
4. Prices in the Seller’s Online Shop are expressed in Euros and are gross values
(include all the elements of the price + output VAT).
5. The Seller reserves the right to change prices of products included the product catalogue, introduce new products to the Online Shop and remove unavailable products, carry out and cancel promotional activities on the Seller’s websites and introduce modifications thereto.
6. Orders shall be accepted through a shopping system available at: www.merkevaren.bigcartel.com .When placing an order, the Client shall correctly fill in the required fields in accordance with the order form instructions.
7. The distance sales contract between the Seller and the Buyer is concluded upon the correct completion of the purchase procedure defined in the order form of the shopping system available at: www.merkevaren.bigcartel.com .
8. If an ordered product is not available, the Buyer shall be informed about that fact by the Seller within 14 business days and shall decide about the manner of carrying out the remaining part of the order (partial performance, extension of the waiting period for the missing product, replacement of the missing product with another product or cancellation of the entire order and return of the money for the ordered goods).
9. The ordered goods are delivered to the Buyer by the Seller with the sales documents.
10. The amounts due for the goods and the delivery costs shall be paid via paypal payment system or a payment made to the Seller’s bank account (for more info please write on [email protected]).
11. The goods shall be delivered in a manner specified in the order. Deliveries are made by courier. The order shall be sent within 14 business days from the date of crediting the Seller’s bank account.
12. The cost of foreign deliveries shall be determined individually through the shopping system available at: www.merkevaren.bigcartel.com
13. Returns on items purchased directly from Merkevaren online store are eligible for returns within 7 days from the date of shipment. For address and more info the Buyer shall contact the Seller at: [email protected]. Proof of purchase(original receipt + order number) and original packaging are required to be eligible for returning your item. Returned items must be in new conditions with no signs of use. Once received your exchange will be shipped depending on availability, or you will be issued a refund with a confirmation of the cancellation of your order within 30 days.
14. Merkevaren is not responsible for any actions taken by the customs or the chosen package delivery service. Merkevaren can not influence is this and holds no responsibility over any additional charges that evolve from this.
15. The artist who agreed to cooperate with Merkevaren, at the same time accepts the rules of the store.
16. In cooperation artist and Merkevaren, the artist's obliged to send his work and handwritten signature to the address [email protected] with the annotation that he agrees to Merkevaren have used his work for commercial purposes and promoting his person (the artist). At the same time Merkevaren undertakes to pay the artist bonuses which shall be determined by email agreement, depending on the rate of sales and the length of cooperation, (a minimum of 2 Euros per sold item of clothing).
17. The online privacy policy applies only to information collected through our website and not to information collected offline. By using our site, you consent to our privacy policy. We reserve the right to make changes to this privacy policy at any time, in which instance such changes will be reflected on this page. It is the responsibility of the site visitor to review the current privacy policy on the date of site engagement.
18. Contact: [email protected] Please include your order number and customer number if you have an enquiry about your order or product done through the online store.